"Our professional standards demonstrate our strong commitment to providing you with recruitment service excellence."
Discretion & GDPR
We recognise your need for confidentiality and always:
Obtain your authorisation before submitting your CV to any recruiting organisation.
Advise the recruiting organisation of your need for confidentiality and the utmost discretion.
Ensure we never contact referees provided by you without your prior permission.
Consultative Approach
We take a consultative approach to support your career journey. Our role is to facilitate detailed discussions to help you:
Manage your career aspirations.
Identify and target prospective employers.
Create or enhance your CV.
Prepare thoroughly for interviews.
Manage offers and counter-offers.
Navigate the resignation process.
Clarity
To ensure you have a complete and accurate understanding of any opportunity, we always:
Provide a clear, high-level overview of the vacancy and the recruiting organisation.
Advise you if we are under obligation to share limited information during initial discussions.
Supply a detailed brief of the vacancy and organisation (subject to client approval) to help you prepare fully for interviews.
Genuine Current Vacancies
We only advertise genuine, live vacancies that are currently open and unfilled.
All filled roles are promptly removed from our vacancy pages upon formal notification from the employer.
This ensures your time and effort are always invested in credible, active opportunities.
Responsiveness
We recognise that a complete recruitment process can take time and may involve several stages.
Once you are an active candidate, we ensure timely communication at every stage and keep you informed throughout the process.
Feedback
We are committed to providing honest and constructive feedback at all stages.
Based on our understanding of the role and client needs, we will give you a fair appraisal of your suitability before, during, and after the interview process.
If you are unsuccessful, we will always convey the reasons directly—through a conversation rather than email or voicemail.
Information About the Process
As a candidate, you are entitled to know what to expect as the process unfolds.
We will always provide answers to key questions such as:
Who will I meet before a decision is made?
What time frame is the client working to?
What is the next step?
Respect for Your Current Responsibilities
When scheduling appointments or interviews, we always respect your time and existing commitments to your current employer.
Respect for Your Decision
You deserve time to make a thoughtful and well-considered decision.
We will never rush or pressure you to accept an offer.
However, we will ensure you are fully informed of any client-imposed deadlines and their implications.
Facilitating Your Decision
Should a client decide to offer you a position, we act as an intermediary during the negotiation process.
Our aim is to facilitate open, transparent, and effective communication between you and the client to achieve a successful outcome.
Follow-Up
Our support doesn’t end once you start your new role.
We follow up with both you and the client to ensure a smooth transition and successful onboarding.
New Leaf Search Complaints Policy
We are committed to providing a quality, professional service to all our candidates.
If, for any reason, you are not completely satisfied with any aspect of the service you have received, we encourage you to let us know.
Please refer to our Complaints Policy for full details on how to raise and resolve any concerns.
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